Return Policy

Returns

The materials we have used in each product (color, size etc) are listed in detail.

If for some reason you are not satisfied with your purchase, it is possible to change or return the product within 14 days of receipt.

The product should be in perfect condition, accompanied by your retail sales receipt and packaging as you received it. Proof of transaction (receipt) is necessary for the change/return.

You can change it with another product or request a refund. The value of the product will be refunded within 20 days from the date we receive the product.

If you wish to change or refund your purchase, please contact us at info@twininas.gr to learn about the process.

Product returns are at the customer’s expense.

Shipping must be registered mail or courier service. We are not responsible for package loss.

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